Digital Content Designer Senior Aspect Resources
Published: 8th April 2019
Job Type
Consultant
Simon Nash
Salary
£500 Per Day

Description

Our client is a leading Central Government body seeking a Senior Digital Content Designer for a 6 month contract based in Leeds

Role: Digital Content Designer
Contract Length: 6 months 
Location: Leeds
IR35: Outside 
Pay Rate to Candidate: £500

Minimum Requirement:

Co-ordinating and monitoring team performance, utilising team diversity to maximise effectiveness. Scoping, commissioning, writing, editing and publishing digital content across all channels (web, mobile, social media)write with a user, not a client/department in mind first and foremost. Working on needs analysis - taking existing content, identifying content gaps and overlaps. Develop transition plans and attend planning meetings with contacts, delivering content assets that are accurate, timely, high-quality (based on insight and outputs of user testing, relevant to audience, easily understood) and to the organisation's style, monitoring the performance of content and tools and work with the Product Manager and a multi-disciplinary team to understand user behaviours and feedback.

Description of services:

Working in a multi-disciplinary team to design user-centred content for Our Client. Building domain knowledge around that team’s ‘theme’. Collaborating with user researchers, interaction designers and other disciplines and stakeholders to identify the best ways to meet user needs within departmental and technical constraints. Working with content design colleagues to identify and implement improvements to existing content, working practices and processes. Supporting content colleagues by providing constructive feedback on their work. Helping non-content colleagues to understand the value of user-centred content design (as opposed to copy editing). Advocating for an evidence-based approach to content design decisions. Contributing to the creation and maintenance of content design guidance. Attending regular and ad hoc meetings with theme teams and the content team.

Key tasks and deliverables

You will be at ease working in an agile environment with rapidly changing deadlines, workloads and goals, and will:

  • work with user researchers and other colleagues to identify and understand user needs, including attending user research sessions
  • work with business analysts and other colleagues to understand departmental aims, policy intent and technical constraints
  • create content to meet user needs within those constraints : mostly in the online service, but also in other channels, such as our wiki pages
  • develop and apply content and format strategies for the service, possibly including training materials
  • work on needs analysis to identify content gaps and overlaps
  • manage relationships with subject matter experts to make sure content is accurate and ties in with the core proposition
  • monitor the performance of content to understand user behaviour and feedback
  • identify ways to improve the content and the tools and processes we use to design and create it
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