Role: Senior Reporting Specialist - SC
Location: London (2 days/week on site)
IR35: Inside
Rate: £350/day (Umbrella) MAX
Duration: 12 Months
Security Clearance: SC
The Role:
Key Responsibilities:
• Manage the generation of reports using data provided externally and internally and develop supporting processes in line with other internal processes
• Manage stakeholder engagement ensuring their reporting and information needs are met by creating new reports and dashboards as agreed, meeting any ad-hoc information requests
• Review and quality check automated reports, identify any risks and issues and raise appropriately
• Conduct trend analysis on performance to proactively identify problems and areas for improvements to both behaviour and service, and ensure they are driven through to completion
Person Specification
Essential:
• Proactive in gathering, evaluating and analysing information and evidence from a range of sources to support strategic change - Changing & Improving
• Have an open-minded, scientific, sceptical approach to determining causes of failures and poor performance - Making Effective Decisions
• Ability to seamlessly integrate with existing 3rd-party supplier relationships Experience
• Communication skills – effective in gathering reporting requirement and communicating outcomes to technical and non-technical users.
• A high degree of familiarity and knowledge of MS Excel and the Office suite. This includes Power Bi (at least lower intermediate level) Technical
• A working knowledge of reporting functionality within ServiceNow, including basic knowledge of Performance Analytics module Technical
• Ability to ‘dot walk’ within ServiceNow native reporting environment, create dashboard and share them with users. Technical
• A high-level understanding of operational processes such as ITIL and modern digital support teams Experience
• Familiarity with Agile methodology and appreciation for iterative, continuous improvement Delivering at Pace
Desirable:
• Understanding of organisational change and business process change - Changing & Improving
• Insight into best practices around operational exercising and situational testing Experience
• Knowledge of the IT and technology market, particularly key suppliers Experience
Disability Confident
As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
Armed Forces Covenant   
CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
If you qualify for the above, please notify us on 0121 794 8181.
We will be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

To apply for this role please submit your latest CV or contact Aspect Resources on 0121 794 8181