Senior User Researcher Birmingham
Published: 6th September 2021
Job Type
£550 - 600 per day


Role: Senior User Researcher

Location: Remote

IR35: Inside

Rate: £600/day (umbrella)

Duration: 6 Months

CV Deadline: 9th at 2pm

The Role

Minimum Requirement:

Significant experience of user research within a government or health setting, understanding and application of GDS approach

  • Strong knowledge of best practices in user research and user-centered research, and the ability to embed them into an agile workflow to deliver timely outputs.
  • Ability to adapt to different audiences.
  • Participation in research practice development, training and mentorship
  • Ability to manage and influence stakeholders and contribute to improving these relationships, using evidence to explain decisions made.
  • Ability to define strategies and policies, providing guidance to others on working in the strategic context.
  • Good time management and the ability to work autonomously.
  • Adept at providing simple, clear and audience appropriate research and synthesis
  • Ability to get to the heart of an issue, demonstrating expert knowledge in an applied setting
  • Experience of high profile programmes of work, with levels of complexity and uncertainty

Who you are

We’re interested in people with skills in:

  • In-depth interviews, workshop facilitation, ethnography research techniques
  • Ethical and best practice research, and the ability to explain this to stakeholders and other team members
  • Inclusive research
  • Making complex language and processes easy to understand
  • Meeting the needs of users across a variety of channels, offering insight and expertise in how user needs change over time
  • Researching vulnerable and niche audiences such as those in financial hardship, with health concerns, young people, elderly or the disabled
  • Research moderation skills and questioning techniques
  • Developing qualitative research discussion guides for different objectives and research questions
  • Providing feedback to and mentoring others to make sure they’re delivering quality work
  • Agile working

You should be

  • Naturally curious and able to champion your own learning and development
  • An advocate for user-centred design
  • Respectful and tactful in your approach to clients who aren’t as familiar with user-centred design
  • Proactive and will take the initiative rather than to see a problem and ignore it
  • Keen to share your knowledge and experience

To apply for this role please submit your latest CV or contact Aspect Resources on 0121 794 8181

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