Job Title: System Optimisation Lead
Location: Hybrid 3 days a week in either London or Leeds
Contract Duration: 6 Months
Daily Rate: £680/day (Umbrella)
IR35 Status: Inside IR35

This role will be responsible for supporting, implementing, configuring, and optimising business-critical systems across a range of transformation initiatives. The successful candidate will be responsible for system functionality, working closely with business stakeholders, third-party vendors, and internal teams to ensure systems are operating effectively and delivering maximum value. The role will also involve providing training, guidance, and support to users and colleagues on system capabilities and best practices.

As a System Optimisation lead your main responsibilities will be to:
• Lead the implementation, configuration, and ongoing support of enterprise systems and applications.
• Perform system upgrades, updates, patching activities, and configuration changes to ensure platforms remain secure and optimised.
• Act as the technical subject matter expert for assigned systems, providing guidance and best practice recommendations to stakeholders.
• Troubleshoot, investigate, and resolve system issues across both front-end and back-end environments.
• Liaise directly with third-party vendors and software providers to manage incidents, resolve technical issues, and maximise system functionality.
• Review and optimise system performance, configurations, workflows, and integrations to improve user experience and operational efficiency.
• Support testing activities, including system, integration, user acceptance, and post-implementation testing.
• Deliver training, coaching, and user support to colleagues and business users to improve adoption and utilisation of system functionality.
• Build strong working relationships with internal stakeholders, technical teams, suppliers, and programme delivery teams.
• Provide regular reporting, updates, and management information to stakeholders and project teams.

Essential:
• Experience in organisational design, transformation or change.
• Demonstrated experience in leading technology-driven change or large-scale system implementations.
• Experience delivering user training, coaching, and guidance on system functionality and best practices.
• Strong stakeholder management and communication skills with the ability to engage both technical and non-technical audiences.

Desirable:
• Experience working within Public Sector.
• Orgvue knowledge and experience.

Disability Confident
As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

Armed Forces Covenant   
CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
If you qualify for the above, please notify us on 0121 794 8181.
We will be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

To apply for this role please submit your latest CV or contact Aspect Resources on 0121 794 8181