Role: Detention Engagement Officer – CTC or SC
Contract Length: 31/3/27 initially
Location: Strathaven - on site
IR35: Inside
Rate: £254/day
Security Clearance: CTC, SC or DV

Working Pattern
This role requires you to be flexible. Successful candidates will need to be able to attend for early and late shifts. On weekdays, the early shifts are 08.00 to 15.24 and late shifts are 13.36 to 21.00. On weekends and public holidays (excluding Christmas Day and New Years Day), the early shifts are 09.00 to 16.24 and late shifts are 09.36 to 17.00.
Candidates are required to be available for all scheduled shifts and will not have the option to select specific shifts.
Shift pattern: is 7.4 hours Shifts are on a pattern between 7am and 8pm Monday to Friday, and 9am and 5pm Saturdays and Sundays
1 in 3 weekend working both Saturday and Sunday expected

There is no public transport supporting this location and therefore the worker will need to drive.

You will also be accountable for a variety of tasks to ensure effective communication and engagement with residents, as below:
• Conducting face-to-face engagements, including inductions and assessments
• Discussing options and the consequences of non-compliance with residents
• Identifying and managing vulnerability indicators, ensuring that they are recorded and managed in-line with policy
• Engaging regularly with suppliers and stakeholders
• Giving case updates and managing a portfolio of residents
• Recording interactions accurately on IT systems in a timely manner and provide feedback to caseworkers
• Contributing to management reports and undertaking office administration duties such as inbox management and taking phone calls
• Flagging issues appropriately and in a timely manner to management or other appropriate departments
Essential Criteria
• Solid verbal and written communication skills
• Leadership potential and the ability to manage testing situations
• Flexibility, adaptability, and problem-solving skills
• Proficiency in Microsoft Word, Outlook, and Excel
To apply for this role please submit your latest CV or contact Aspect Resources on 0121 794 8181
Disability Confident
As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
Armed Forces Covenant   
CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
If you qualify for the above, please notify us on 0121 794 8181.
We will be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.